NEW!
Mobile Tickets
Accessing Your Mobile Tickets
1. Visit wallet.austintheatre.org.
Log in using the same username and password used to log in to tickets.austintheatre.org.
OR
Request a onetime use Access Code to your email. Open your inbox to retrieve the code and enter this on the Mobile Wallet login page.
2. Select your event.
3. Present your mobile ticket(s) to be scanned.
The QR code will appear an hour before doors open for the event.
Quick Tips
Share your Tickets
On the tickets you’d like to share, tap the “Share Tickets” button. Enter the name of the recipient and select the seats to be shared. Review and confirm your selection. When you click the “Share with your guest” button you will be able to select a communication method of your choice using your phone’s native tools.
If you are receiving tickets from a friend, you will need to create an account or log in to view the tickets. No longer able to attend? You can send the tickets back by clicking the button on each ticket.
Need to reclaim the tickets? Select “Get this ticket back.”
Using the Digital Wallet
Apple iOS users, you can download tickets from the digital wallet to your iPhone wallet. Please click the download button on each ticket in your order. On the day of your event, refresh the tickets in your Apple Wallet to ensure a quick entry at the venue.
The QR code to be scanned is dynamic and continuously refreshes. Please do not take a screenshot of your ticket or print it out. A screenshot or printout will not scan.
If you are unsure of your login information, please contact boxoffice@austintheatre.org or call (512) 474–1221.