Box Office & FAQ

The Paramount Box Office will be closed for the winter holiday Tuesday, 12/19 through Tuesday, 1/02, excepting show service for Little Feat on 12/30 and Bob Schneider’s New Year’s Eve Party on 12/31.

Box Office

Email

Ticketing Questions: boxoffice@austintheatre.org
General Inquiries: info@austintheatre.org


Buy Tickets

By Phone: (512) 474-1221

In Person: 713 Congress Ave

Hours:
Monday–Friday: Noon–5:30pm
Remains open if there is a show that evening.

Saturday and Sunday: Show Service Only – opening 2 hours before showtime.

Please present a photo ID to claim your tickets.

Policies

Tickets & Show Policies:

  • NO REFUNDS OR EXCHANGES.
  • Service/Handling charges are non-refundable.
  • Events are subject to time, date, and location change.
  • Not responsible for lost or stolen tickets.
  • Latecomers are seated at manager discretion.
  • All patrons must have a ticket, regardless of age.
  • A ticket is a revocable license that may be revoked at any time for any reason.
  • The resale or attempted resale of a ticket at a higher price is strictly prohibited.
  • THIRD PARTY TICKET VENDORS – The Paramount and State Theatres do not work with any third-party vendors. All third-party tickets are not guaranteed entry and we cannot confirm their validity prior to the time of entry.

Personal Items Policy:

NOT permitted:

  • No non-clear bags larger than a clutch
  • No food or beverage of any kind
  • No weapons of any shape or size (including firearms, explosives, pocket knives, etc.)
  • No cameras or recorders of any kind

ALLOWED but subject to inspection:

  • Clear bags not exceeding 14″ x 12″ x 6″
  • Small, non-clear clutch bags not exceeding 4.5” x 6.5”
  • Diaper bags (when a child is present)
  • Medically necessary items (including breast pumps)
  • Jackets and coats

Please note: This list is in no way exhaustive, and other items may be prohibited at the discretion of management.

Gift Certificates

Gift certificates are a fun way to give the excitement of theatre and film to someone you care about. The Paramount and State Theatres boast more than 300 nights of entertainment each year! From music, comedy, and family theatre, to spoken word and film. Gift certificates can be purchased in amounts of $25 or more and are redeemable online for events at either theatre, plus memberships and donations.

FAQs

Parking

Box Office

General